Refunds:
If you are not satisfied with the quality of the products you have purchased, we have a money back guarantee on all purchases, within 14 days of receiving the order (excluding all shipping and handling charges). The Himalayan Organic money-back guarantee is based on the buyer’s compliance with the following conditions:
You must notify us within 14 days of your order delivery of your dissatisfaction and provide us with your order details.
- Products returned to Himalayan Organic must be in their original condition with packaging.
- When we receive notification of the refund request and the above conditions are met, Himalayan Organic will contact you to arrange the return of the products. Himalayan Organic will only reimburse return shipping costs if the item is defective in any way. The limit of our liability for shipping extends to the cost of shipping you paid to have the item delivered to you in the first instance.
- Himalayan Organic reserves the right to refund the price of the product, provide you with a credit for future purchases, or send a replacement product as we deem more appropriate to the circumstances of the return.
- If Himalayan Organic reasonably believes that a buyer is abusing our Money Back Guarantee, Himalayan Organic reserves the right to suspend or cancel the Refund and Exchange Policy / Money Back Guarantee in relation to that buyer or cancel any pending orders.